fg660 Privacy Policy

fg660 ("fg660", "we", "us", "our") operates the online betting and casino platform accessible at fg660.io. We are committed to protecting the privacy and personal data of every player who registers and plays on our platform, including all players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and across Bangladesh.

This Privacy Policy ("Policy") explains what personal data we collect, how we collect it, what we use it for, how long we retain it, who we share it with, and what rights you have regarding your own information. This Policy forms part of your agreement with fg660 alongside the fg660 Terms & Conditions.

We may update this Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players via their registered email address and update the "Last Updated" date at the top of this document. We encourage you to review this Policy periodically.

fg660 collects the following categories of personal data from players:

fg660 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information. If such information is inadvertently provided (for example, in a support message), it will not be stored beyond the resolution of the relevant query.

fg660 collects personal data through the following channels:

• Direct interactions: When you register an account, complete your player profile, submit KYC documents, make a deposit or withdrawal, contact our support team, or participate in a promotion.
• Automated technologies: When you visit fg660.io, we automatically collect technical and usage data via cookies, web server logs, and similar tracking technologies. This data helps us ensure platform security, analyse user behaviour, and improve the overall experience.
• Third-party sources: We may receive identity verification results and fraud signals from KYC and AML compliance partners. We may also receive limited data from payment processors such as bKash, Nagad, Rocket, and Upay to confirm transaction statuses.

fg660 uses your personal data for the following purposes:

• Account management: To create and maintain your fg660 player account, verify your identity and age, and keep your account secure.
• Transaction processing: To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to maintain an accurate record of your financial activity on the platform.
• Legal and regulatory compliance: To fulfil our obligations under applicable anti-money-laundering (AML) regulations, Know Your Customer (KYC) requirements, and responsible gaming obligations. This includes verifying that all players are aged 21 or above.
• Platform security and fraud prevention: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, account takeovers, and other conduct that violates our Terms & Conditions.
• Customer support: To respond to your queries, resolve disputes, process complaints, and provide technical assistance.
• Marketing and promotions: With your explicit consent, to send you information about fg660 promotions, bonuses, new games, and seasonal offers relevant to Bangladesh. You may withdraw this consent at any time by contacting support or using the unsubscribe link in any marketing email.
• Platform improvement: To analyse usage patterns, identify technical issues, and continuously improve the fg660 platform experience for players across Bangladesh.
• Responsible gaming: To monitor betting and gaming patterns that may indicate problem gambling behaviour and, where appropriate, proactively apply responsible gaming interventions.

fg660 processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing is required to fulfil our contractual obligations to you as a registered player — including account management, transaction processing, and customer support.
• Legal obligation: Processing is required to comply with applicable laws and regulations, including AML, KYC, and responsible gaming obligations.
• Legitimate interests: Processing is necessary for fg660's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your own rights and interests.
• Consent: Where processing is based on consent (for example, marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

fg660 shares personal data with third parties only where strictly necessary and under appropriate safeguards. The categories of recipients are as follows:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other supported payment service providers receive limited financial and identity data necessary to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML compliance services receive identity documents and personal information to fulfil verification obligations.
• Game providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised or pseudonymised technical data necessary for the delivery of their game services within the fg660 platform.
• IT and security providers: Cloud hosting, content delivery, and cybersecurity service providers who support the operation of the fg660 platform under strict data processing agreements.
• Legal and regulatory authorities: Where required by applicable law, court order, or regulatory authority, fg660 may disclose personal data to law enforcement agencies or government bodies.

fg660 does not sell, rent, or trade your personal data to third-party advertisers, data brokers, or any commercial entity for marketing purposes.

fg660 uses cookies and similar tracking technologies on the fg660.io website to deliver a functional, personalised, and secure platform experience. The categories of cookies we use are as follows:

• Essential cookies: Required for the platform to function. They enable core functionality such as session management, login persistence, and security token validation. These cannot be disabled without impairing your ability to use fg660.
• Functional cookies: Store your preferences such as language settings, preferred payment method, and responsible gaming limit configurations to improve your experience on return visits.
• Analytics cookies: Collect anonymised data about how players interact with the fg660 platform — including pages visited, session duration, and feature usage — to help us improve our services.
• Security cookies: Help detect and prevent fraudulent activity, including bot detection and IP-based risk signals.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will affect your ability to log in and use certain features of fg660. fg660 does not use third-party advertising or retargeting cookies.

fg660 retains personal data for the following periods:

• Active account data: Retained throughout the lifetime of your fg660 account and for a minimum of 5 years following account closure, in compliance with AML and financial record-keeping requirements.
• KYC verification documents: Retained for a minimum of 5 years from the date of submission or from the date of account closure, whichever is later.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction for AML and accounting compliance.
• Customer support communications: Retained for 2 years from the date of the last interaction, or longer if the communication is relevant to an ongoing dispute or legal matter.
• Marketing consent records: Retained until you withdraw consent, plus an additional reasonable period for audit purposes.
• Technical and usage data (logs): Retained for up to 12 months in standard operation; extended retention may apply where data is relevant to an active security investigation.

Upon expiry of the applicable retention period, fg660 will securely delete or anonymise your personal data so that it can no longer be attributed to you individually.

fg660 implements a layered security architecture to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and the fg660 platform.
• Encrypted storage of all sensitive personal and financial data at rest.
• Bcrypt hashing for account passwords — your password is never stored in plain text.
• Multi-factor authentication (MFA) options available for player accounts.
• Automated fraud detection and anomaly monitoring systems operating in real time.
• Strict access controls ensuring that only authorised fg660 staff with a legitimate operational need can access personal data.
• Regular security assessments and penetration testing of the fg660 platform infrastructure.

While fg660 takes all reasonable technical and organisational precautions to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials and for notifying fg660 support immediately if you suspect unauthorised access to your account.

As a fg660 player, you have the following rights regarding your personal data:

• Right of access: You may request a copy of the personal data fg660 holds about you at any time.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You may request deletion of your personal data where there is no compelling reason for its continued processing. Note that this right may be limited by legal retention obligations (e.g., AML requirements).
• Right to restrict processing: You may request that fg660 temporarily halt the processing of your personal data in certain circumstances, for example while a correction request is being evaluated.
• Right to data portability: You may request that fg660 provide your personal data in a structured, machine-readable format so that it can be transferred to another service provider.
• Right to object: You may object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you believe your individual rights outweigh fg660's business interests.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact fg660 support at [email protected]. We will acknowledge your request within 3 business days and aim to fulfil it within 30 days. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days, in which case we will inform you of the extension.

fg660 is strictly an adults-only platform. Access is limited to individuals who are 21 years of age or older. fg660 does not knowingly collect, store, or process personal data from persons under the age of 21. If fg660 becomes aware that personal data from an individual under 21 has been collected, that data will be deleted immediately and the associated account will be closed.

Parents and guardians in Bangladesh who are concerned about minors accessing online gambling platforms are strongly encouraged to install parental control and internet filtering software on shared devices. If you believe a minor has registered a fg660 account, please contact us immediately at [email protected].

The fg660 platform and its associated infrastructure may involve the storage and processing of personal data on servers located outside Bangladesh. Where personal data is transferred internationally, fg660 ensures that appropriate safeguards are in place, including data processing agreements that require the recipient to apply data protection standards consistent with this Policy.

By using fg660, you acknowledge and consent to the transfer of your personal data as described in this section. fg660 will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without first putting in place appropriate contractual safeguards.

fg660 reserves the right to modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Where changes are material — for example, changes to the categories of data we collect, new third-party sharing arrangements, or changes to your rights — fg660 will notify registered players by email at least 7 days before the updated Policy takes effect.

Minor updates, such as clarifications of existing language or corrections to typographical errors, may be made without prior notice. The "Last Updated" date at the top of this document will always reflect the most recent revision. Your continued use of fg660 following the effective date of any revision constitutes your acceptance of the updated Policy.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a privacy concern, please contact the fg660 Data Support team:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, including all Bangladeshi public holidays
• Response Time: We aim to acknowledge all privacy-related queries within 3 business days and to resolve them within 30 days.

If you are not satisfied with how fg660 has handled your personal data or your rights request, you may escalate your complaint through the fg660 formal dispute resolution process. Contact support for details of the escalation procedure.